In the course of a long-term relationship with a practice that high expectations of commitment, time, and performance of principals and staff, it became apparent that burnout of key performers was a high risk, and the solution seemed to be “work hard and retire early”. As senior principals came closer to the age at which they could afford to retire, it also became apparent that the firm would benefit from continuing engagement by many, if not all, of those principals.
The firm had tried various things to reduce the likelihood of principals’ and staff burnout, at times with our help. As one example, we helped the firm redefine project management roles, and we trained project managers and team members to be able to handle more aspects of project delivery with less principal oversight. While that helped, it also freed principals to take on more, which is exactly what they did, and consequently the burnout risk remained unacceptably high.
At that time, we suggested installing a sabbatical plan, the goals of which were several:
Some observations:
The Coxe Group is not one or two consultants — but a group of 10-plus who together bring more than 300 years of experience in organization management, financial management, marketing, personnel management, and behavioral science. Many of us are registered professionals in the fields we serve. Some of us have carried responsibilities as principals and managers.
Our richness comes from our diversity. And our strength comes from our collaboration. With such a broad base, we can address collectively all the issues surrounding a firm’s goals, plans, structure, people, and finances. When you work with The Coxe Group, you have access to this entire resource.
Today’s increasingly complex organizations need to be skillfully led and managed to endure. We are proud to be in the forefront of those who have responded to these leadership and management needs and advanced the state of the art.